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Our return policy is valid if you are not completely satisfied with any product due to

(a) defects in design, materials and workmanship,
(b) unsatisfactory quality or fit for the purposes for which they are intended, or
(c) the products being past their expiry date after the goods were delivered.
We are happy to offer replacement on all goods returned to us within seven days of your receipt of goods provided they are in their original, unopened and unused condition.

Please email us on info@joelleparis.com requesting replacement and we will get in touch with you.